Effective Job-Instruction Training for Employee Skill Development

Training is essential in helping employees manage the tasks required of them efficiently. Inexperienced workers must learn how to improve their capabilities and reduce workplace hazards. In a SuperWork franchise, knowing about the restaurant’s policies and procedures, menu, hygiene and food safety, health and safety protocols, and customer service is essential. At the same time, employees must have good communication, time management, and problem-solving skills. Before opening the restaurant, the staff members would have to demonstrate high-level skills, especially in preparing and serving food as well as providing customer service.

The best training method in this case would be job-instruction training (JIT). JIT occurs when an experienced expert demonstrates a task or skill within the work environment. Implementing this systematic method mitigates the need for learning transfer, as knowledge is shared in close proximity to the task execution. The trainer demonstrates the task while providing verbal explanations of their actions. The learner then repeats the instruction to the trainer as the latter executes the task. Ultimately, the learner does the job while articulating their actions (Cui, 2017). The method was chosen because it facilitates observational learning, wherein the learner closely observes an expert’s actions and replicates them.

Looking to understand how effective training can transform workplace performance? Our expert academic help can guide you through concepts like job-instruction training and employee development. Visit My Homework Helpline’s psychology homework service to access top-quality research support, personalized assignments, and detailed papers. Get assistance that enhances your understanding and boosts your academic results today.

The training will be deemed effective if the employees complete the skills learned independently with minimal support. At first, the workers would have to demonstrate what they have understood in front of the trainer. Then, after the trainer gives feedback on their attempt, they would repeat the same without the trainer guiding them. The evaluation criteria that would be used would be assessing whether the employees can complete the tasks with minimal supervision.

Reference

Cui, P. (2017, December). Research on Training and Developing Employees. In 2017 International Conference on Economic Development and Education Management. Atlantis Press.